The aviation industry’s most prestigious honours have been announced, and the 2025 Skytrax World Airline Awards continue to showcase excellence across every aspect of air travel. Often called “the Oscars of the aviation industry,” these awards are based on millions of passenger votes from over 100 nationalities, ensuring they truly represent the traveller experience. From luxurious business class suites to exceptional budget carriers, this year’s winners demonstrate that outstanding service comes in many forms.

Qatar Airways claims the world’s best airline crown for an unprecedented ninth time

Qatar Airways has secured the World’s Best Airline title for the ninth time, cementing its position as the aviation industry’s gold standard. The Doha-based carrier also claimed multiple other prestigious awards including World’s Best Business Class and World’s Best Business Class Airline Lounge. Their revolutionary Qsuite business class experience continues to set new benchmarks with sliding doors, fully flat beds and the option to create double beds for couples. The airline’s commitment to innovation extends beyond the cabin, with exceptional ground services at their award-winning Hamad International Airport hub. Qatar Airways’ consistent excellence across all touchpoints makes them the perfect choice for travellers seeking the ultimate flying experience.

Singapore Airlines delivers unmatched cabin crew excellence

Singapore Airlines took top honours with the award for the World’s Best Cabin Crew and continues to dominate the First Class category with their legendary Singapore Girl service. The airline’s commitment to hospitality training and cultural excellence shines through in every interaction, from welcome aboard to final farewell. Their First Class Suites offer the ultimate in privacy and luxury, while their attentive service across all cabin classes ensures every passenger feels valued. Singapore Airlines has perfected the art of anticipating passenger needs, creating an atmosphere of refined elegance that transforms air travel into a memorable experience. For those seeking impeccable service standards, Singapore Airlines remains the benchmark.

AirAsia continues its remarkable low-cost airline dominance

AirAsia was the repeat winner of the World’s Best Low-Cost Airline award, a title it has won each year since 2010, marking an incredible 16-year streak. The Malaysian carrier has revolutionised budget travel across Asia with its efficient operations, friendly service and extensive route network. Their user-friendly booking system and frequent promotions make affordable travel accessible to millions of passengers. AirAsia’s commitment to punctuality and safety, combined with their vibrant brand personality, proves that low-cost doesn’t mean low-quality. Whether you’re exploring Southeast Asian beaches or bustling city centres, AirAsia’s consistent excellence makes budget travel both reliable and enjoyable.

Bangkok Airways maintains its regional airline supremacy

Bangkok Airways won the World’s Best Regional Airline for the ninth consecutive year, showcasing their exceptional consistency in the competitive regional market. Known as “Asia’s Boutique Airline,” they offer full-service amenities on short-haul flights, including complimentary lounge access and gourmet meals. Their commitment to premium service on regional routes connects travellers seamlessly to Thailand’s most beautiful destinations and neighbouring countries. Bangkok Airways has mastered the art of making short flights feel special, with attentive cabin crew and comfortable aircraft ensuring every journey is pleasant. For travellers seeking quality regional connections, Bangkok Airways sets the standard for boutique air travel.

STARLUX Airlines earns recognition as the world’s most improved carrier

STARLUX Airlines won the 2025 award as the World’s Most Improved Airline and achieved their first 5-Star Airline Rating, a remarkable achievement for such a young carrier. Launched in 2020, the Taiwanese airline has quickly established itself as a premium player in the competitive Asian market. Their modern fleet, innovative cabin design and commitment to service excellence demonstrate how new airlines can challenge established players. STARLUX’s rapid ascent reflects their dedication to combining cutting-edge technology with traditional Asian hospitality. For travellers seeking fresh perspectives on premium air travel, STARLUX represents the future of aviation excellence.

EVA Air sets the gold standard for airline cleanliness

EVA Air won the World’s Cleanest Airlines award, highlighting their exceptional commitment to hygiene and sanitation standards. The Taiwanese carrier has implemented comprehensive cleaning protocols that go beyond industry standards, ensuring passenger health and comfort. Their meticulous attention to cabin cleanliness, from seat sanitisation to air filtration systems, provides peace of mind for health-conscious travellers. EVA Air’s dedication to maintaining pristine aircraft environments demonstrates how airlines can prioritise passenger wellbeing without compromising service quality. For those who value cleanliness and hygiene as essential travel requirements, EVA Air delivers uncompromising standards.

Cathay Pacific delivers the world’s finest inflight entertainment

Cathay Pacific received the award for the World’s Best Inflight Entertainment, ahead of Emirates in 2nd and Qatar Airways in 3rd place. The Hong Kong-based carrier’s StudioCX entertainment system offers an extensive library of movies, TV shows, music and games across multiple languages. Their high-definition touchscreens, noise-cancelling headphones and intuitive interface create an immersive entertainment experience. Cathay Pacific’s commitment to regularly updating content ensures passengers always have fresh entertainment options, whether on short regional flights or long-haul journeys. For travellers who value quality entertainment during their flight, Cathay Pacific transforms travel time into enjoyable leisure time.

ANA All Nippon Airways excels in comprehensive staff service

ANA All Nippon Airways won the award for the World’s Best Airport Services while also securing recognition for Best Airline Staff Service in Asia. The Japanese carrier’s commitment to omotenashi (Japanese hospitality) creates exceptional experiences from check-in to arrival. Their ground staff’s efficiency, politeness and problem-solving abilities ensure smooth airport experiences, while cabin crew deliver service that reflects Japan’s cultural values of respect and attention to detail. ANA’s holistic approach to passenger service demonstrates how cultural heritage can enhance modern aviation. For travellers appreciating meticulous service standards and cultural authenticity, ANA offers an unparalleled Japanese aviation experience.

Air Transat continues its impressive leisure airline streak

Air Transat was named the World’s Best Leisure Airline, with 2025 being the third consecutive year the Canadian airline has triumphed. The Montreal-based carrier specialises in vacation travel, offering comprehensive packages that include flights, hotels and tours to sun destinations and European cities. Their relaxed atmosphere, competitive pricing and focus on holiday experiences make them ideal for leisure travellers. Air Transat’s commitment to making vacations accessible and enjoyable extends from their modern fleet to their experienced crew who understand the excitement of holiday travel. For Canadians planning memorable getaways, Air Transat consistently delivers vacation dreams.

Lufthansa leads in family-friendly aviation excellence

Lufthansa won the award for the World’s Most Family Friendly Airline, recognising their comprehensive approach to family travel needs. The German carrier offers dedicated family services including priority boarding, children’s meals, entertainment packs and flexible seating policies. Their ground staff receives special training to assist families, while cabin crew are equipped to handle everything from toddler tantrums to teenage boredom. Lufthansa’s family-friendly policies extend to their booking system, which allows easy seat selection and special meal requests. For families seeking stress-free travel experiences, Lufthansa transforms potentially challenging journeys into enjoyable adventures for passengers of all ages.